Privacy Policy

Effective Date: 01.01.2024.

A#1 Movers is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us. This policy is designed to comply with the applicable laws and regulations of the State of Texas.

1. Information We Collect

We may collect the following types of information from our customers and website visitors:

• Personal Information: Name, phone number, email address, home or business address, and any other information you provide when requesting a quote, booking a service, or contacting us.
• Payment Information: If you make a payment, we collect billing details, but all transactions are processed securely through a third-party payment provider.
• Website Usage Data: We collect information such as IP addresses, browser type, referring pages, and device information through cookies and analytics tools.
• Communication Data: Any information you provide when you contact us via phone, email, SMS, or live chat.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide moving services and process transactions.
• To send important updates regarding your scheduled move.
• To improve our website, services, and customer experience.
• To respond to inquiries and provide customer support.
• To comply with legal and regulatory requirements under Texas law.
• To send promotional offers, updates, and marketing communications (with your consent).

3. SMS Communication & Consent

By providing your phone number, you opt in to receive SMS messages from A#1 Movers, which may include:

• Service confirmations and updates.
• Appointment reminders.
• Promotional offers and exclusive discounts.

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending updates and reminders related to our products or services.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates: MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Message Frequency: Messages are recurring, and message frequency varies.

Contact: Contact A#1 Movers at (469)321-0399 or info@anumber1movers.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@anumber1movers.com or (469)321-0399. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. A#1 Movers will not sell, rent, or share the collected mobile numbers.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In accordance with the Texas Identity Theft Enforcement and Protection Act (TITEPA), we take reasonable measures to prevent unauthorized access, disclosure, or misuse of your personal information.

5. Third-Party Sharing & Disclosures

We do not share your mobile information with third parties for marketing purposes withour your explicit consent.

We do not transfer your personal data to external organizations except as necessary to provide our services or comply with legal requirements.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our marketing efforts. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of our website.

7. Your Rights & Choices (Texas Residents)

Under the Texas Business and Commerce Code, you have the following rights regarding your personal information:

• The right to access, correct, or delete your personal data.
• The right to opt out of marketing communications.
• The right to request details on how your data is used and shared.
• The right to file a complaint if you believe your data is mishandled.

To exercise your rights, please contact us at [Insert Contact Email].

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

A#1 Movers
1707 Hinton St, Dallas, TX 75235, United States
info@anumber1movers.com
(469) 321-0233

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our data collection and use practices in accordance with Texas law.